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After Hours at EB&L

After Hours at EB&L

We love to get out of the office and see our clients face to face at industry events and distributor meetings.  It’s always so nice to put a name with a face.  We thought that you might like to meet us too. Get to know our stories.  So we’ll be highlighting an EB&L staff member from time to time on our blog.  Since Sally is our featured writer for this issue of EB&L Edition, we’ll start with her.

 

Introducing Sally Moore, Lion Tamer

 

 

 

What would our clients be surprised to know about you?Read On!

SEO for HVAC

SEO for HVAC

It doesn’t work and also it does work.

People will tell you that SEO is the greatest thing since sliced cinnamon raisin bread. People will also tell you SEO doesn’t work.  It’s a waste of time and money.  They are both right.  It does and doesn’t work and it’s constantly changing.

Ten years ago, when SEO “worked” you could throw money at a website until it showed up first in search results.  Everyone clicked on your site and you made oodles of money.  That doesn’t work anymore.

In the meantime, as we were all getting on the SEO bandwagon, web design evolved. … Read On!

IAQ; How do you sell something when customers don’t know they need it?

IAQ; How do you sell something when customers don’t know they need it?

Guest Blogger: Aaron Engel, VP of Business Development, FreshAire UV

IAQ – Your customers need it even though they may not know it. They certainly don’t know you have a solution for a problem they didn’t know they have.

Indoor Air Quality (IAQ) oftentimes is subjective, hard to quantify and easy to ignore. Much like those who live next to Niagara Falls. After a while they become accustomed to, and no longer feel and hear, the rumble and sound of the rushing water from the falls. Oddly enough, for some who leave this environment, they feel the silence is disconcerting.… Read On!

WTF are #Hashtags?

WTF are #Hashtags?

At some point you’ve probably asked yourself, what the heck are hashtags? Or maybe, why would I need to use them as an HVAC company?

Well here’s a few reasons:

Hashtags are used like a search engine or a catalog on social media platforms, so they are helpful when users are looking for posts about the same thing. For example, if I wanted to see posts about #HVACLife, I can search specifically for that hashtag and I will find thousands of images that relate to that hashtag.

People typically perform searches using hashtags in Facebook, Twitter and Instagram.… Read On!

Check out this HVAC Podcast featuring EB&L Marketing

Check out this HVAC Podcast featuring EB&L Marketing!

It was an honor – and also a blast! – to be the guest HVAC marketing expert on Torrice Talk this week.  I sat down with  Host Matt LaPan and Marketing Manager Jill Waters from S. G. Torrice Company to discuss using co-op dollars effectively – and how not to waste them.  Take a few minutes to listen.  There’s some good stuff in here!

Listen Now: https://www.sgtorrice.com/podcasts/
Subscribe: https://itunes.apple.com/…/torrice-talk-torric…/id1436034922Read On!

How to Make your HVAC Postcards More Effective

How to Make your HVAC Postcards More Effective!

Don’t let anyone tell you differently: postcards are still an effective, economical and easy way to promote your HVAC business. You just have to make sure you’re doing it professionally, and with a sound strategy and goal.

Use postcards to market to existing customers AT LEAST twice a year. Existing customers provide the best return on investment and help build referral and repeat business. It’s important to capitalize on your existing customer database.

Use postcards to introduce your company to new prospects in season. That’s when the fish are biting.

Here are some tips to make your postcard advertising more effective:

• It’s all about the design!!… Read On!

Ride Along with Your Tech, Without Ever Leaving Your Shop

Ride Along with Your Tech, without Ever Leaving Your Shop!

Guest Blogger: Andrew Chermark, President, Smart Fleet

Initially used for security purposes – to locate stolen vehicles or assets – GPS systems have evolved into an HVAC business owner’s must-have productivity tool. You’re busy. Your dispatcher is busy. Your techs are busy. We’re all looking for ways to be more efficient.

What if you could be notified when a vehicle of yours has been in idle for thirty minutes, if it’s driving when it’s not supposed to, or if it needs an oil change? Would that help you get the most out of your vehicles?Read On!

HVAC and Hairspray

HVAC and Hairspray

I thought about you, my beloved HVAC Contractors, while buying hair spray this weekend. No, seriously. Hear me out. Here’s the story:

We were in a hurry to get to an event, so my partner and I ripped our list in half at the grocery store entrance and headed off in different directions. I had written down “hairspray” on what ended up being on Marc’s half of the list. Since Marc has little experience with women’s haircare products, and little hair himself, he was a bit lost. As I zipped past him in the pasta aisle he asked, “What brand of hairspray did you want?”

Geez, I thought, I can’t remember what brand it is.… Read On!

Use your Dang Co-op, Already!

Use your Dang Co-op, Already!

It happens every year.

During the first week of December, frazzled HVAC contractors ring our office phones off the hook and tell us some version of this: “My distributor rep stopped by today and reminded me that I have umpteen thousand dollars in my co-op/accrual account and I have to use it up before year-end! I need to spend all my co-op money RIGHT NOW, or I’ll lose it!”

My staff jokingly refers to this as the December Dump. And we can all agree it’s a less than ideal situation.

Here’s why: You’re going to drop a boatload of money into your local marketplace (by sending out postcards, or emails or digital ads, etc.) right when homeowners’ mailboxes are stuffed to the gills with holiday flyers.… Read On!

Too busy to breathe? It’s the perfect time to advertise!

Too busy to breathe? It’s the perfect time to advertise!

I know, I know.  You’re busy.  You can barely keep up.  Why in the world would you do any marketing NOW?!?  Let me answer that question with a question:  Why do you get up at 4am to go fishing?  Answer:  Because that’s when they’re biting.

If this is the year you’ve decided to seriously build up your customer base, plan to advertise in season.  Why?

Because HVAC is not sexy, folks.  Homeowners don’t want to think about you – unless they’re too hot, too cold, or something is broken.  And that happens…you guessed it… in season.Read On!

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